PRIVACY POLICY
Last updated: April 02, 2024
This policy explains what information we collect when you use pianoservice.app (“PSA”) website, services, mobile applications, products, and content (“Services”). It also has information about how we store, use, transfer, and delete that information. Our aim is not just to comply with privacy law. It’s to earn your trust.
Information We Collect & How We Use It
In order to give you the best possible experience using PSA, we collect information from your interactions with our network. Some of this information, you actively tell us (such as your email address, which we use to track your account or communicate with you). Other information, we collect based on actions you take while using PSA, such as what pages you access and your interactions with our product features. This information includes records of those interactions, your Internet Protocol address, information about your device (such as device or browser type), and referral information.
We use this information to:
• provide, test, improve, promote and personalize PSA Services
• fight spam and other forms of abuse
• generate aggregate, non-identifying information about how people use OPA Services
Information Disclosure
PSA won’t transfer information about you to third parties for the purpose of providing or facilitating third-party advertising to you. We won’t sell information about you.
We may share your account information with third parties in some circumstances, including: (1) with your consent; (2) to a service provider or partner who meets our data protection standards; (3) with academic or non-profit researchers, with aggregation, anonymization, or pseudonomization; (4) when we have a good faith belief it is required by law, such as pursuant to a subpoena or other legal process; (5) when we have a good faith belief that doing so will help prevent imminent harm to someone.
If we are going to share your information in response to legal process, we’ll give you notice so you can challenge it (for example by seeking court intervention), unless we’re prohibited by law or believe doing so may endanger others. We will object to requests for information about users of our services that we believe are improper.
Data Storage
PSA uses third-party vendors and hosting partners, such as Hetzner, for hardware, software, networking, storage, and related technology we need to run PSA. We maintain two types of logs: server logs and event logs. By using PSA Services, you authorize PSA to transfer, store, and use your information in the countries where we operate.
Third-Party Embeds
Some of the content that you see displayed on PSA is not hosted by PSA. These “embeds” are hosted by a third-party and embedded in PSA. For example: YouTube or Vimeo videos, Facebook, Google Analytics, Mailchimp, Poptin. These files send data to the hosted site just as if you were visiting that site directly (for example, when you load a PSA post page with a YouTube video embedded in it, YouTube receives data about your activity). PSA does not control what data third parties collect in cases like this, or what they will do with it. So, third-party embeds on PSA are not covered by this privacy policy. They are covered by the privacy policy of the third-party service.
Some embeds may ask you for personal information, such as your email address, through a form. We do our best to keep bad actors off of PSA. However, if you choose to submit your information to a third party this way, we don’t know what they may do with it. As explained above, their actions are not covered by this Privacy Policy. So, please be careful when you see embedded forms on PSA asking for your email address or any other personal information. Make sure you understand who you are submitting your information to and what they say they plan to do with it. We suggest that you do not submit personal information to any third-party through an embedded form.
If you embed a form that allows submission of personal information by users, you must provide near the embedded form a prominent link to an applicable Privacy Policy that clearly states how to you intend to use any information collected. Failure to do so may lead PSA to disable the post or take other action to limit or disable your account.
Tracking & Cookies
We use browser cookies and similar technologies to recognize you when you return to our Services. We use them in various ways, for example to log you in, remember your preferences (such as default language), evaluate email effectiveness, personalize content and other information.
PSA doesn’t track you across the Internet. We track only your interactions within the PSA network.
Some third-party services that we use to provide the PSA Service, such as Google Analytics, may place their own cookies in your browser. This Privacy Policy covers use of cookies by PSA only and not the use of cookies by third parties.
PSA complies with the “Do Not Track” (“DNT”) standard recommended by the World Wide Web Consortium. For logged-out users browsing with DNT enabled, PSA’s analytics will not receive data about you, but we will do some first-party tracking in order to customize content and provide data to third-party service providers that enable PSA Services to work. When you use PSA while logged-in to your account, we cannot comply with DNT. Here’s some more information about PSA’s Do Not Track policy.
Category: Necessary
Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.
COOKIE NAME
PROVIDER
TYPE
EXPIRY
CookieConsent
onlinepianoatlas.com
HTTP
1 year
First found URL: https://pianoservice.app/
Cookie purpose description: Stores the user's cookie consent state for the current domain
Initiator: Script tag, page source line number 99
Source: https://consent.cookiebot.com/uc.js
Data is sent to: Ireland (adequate)
PHPSESSID
pianoservice.app
HTTP
Session
First found URL: https://pianoservice.app/
Cookie purpose description: Preserves user session state across page requests.
Initiator: Webserver
Source: pianoservice.app
Data is sent to: Germany (adequate)
Category: Statistics
Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.
COOKIE NAME
PROVIDER
TYPE
EXPIRY
@@History/@@scroll|#
pianoservice.app
HTML
Session
First found URL: https://pianoservice.app
Initiator: Webserver
Source: pianoservice.app
Data is sent to: Germany (adequate)
_ga
pianoservice.app
HTTP
2 years
First found URL: https://pianoservice.app
Cookie purpose description: Registers a unique ID that is used to generate statistical data on how the visitor uses the website.
Initiator: Page source line number 30-36
Source: Inline script
Data is sent to: Germany (adequate)
_gat
pianoservice.app
HTTP
Session
First found URL: http://pianoservice.app
Cookie purpose description: Used by Google Analytics to throttle request rate
Initiator: Page source line number 30-36
Source: Inline script
Data is sent to: Germany (adequate)
_gid
pianoservice.app
HTTP
Session
First found URL: http://pianoservice.app
Cookie purpose description: Registers a unique ID that is used to generate statistical data on how the visitor uses the website.
Initiator: Page source line number 30-36
Source: Inline script
Data is sent to: Germany (adequate)
Category: Marketing
Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.
COOKIE NAME
PROVIDER
TYPE
EXPIRY
_hjIncludedInSample
pianoservice.app
HTTP
Session
First found URL: http://pianoservice.app
Cookie purpose description: Determines if the user's navigation should be registered in a certain statistical place holder.
Initiator: Script tag, page source line number 97
Source: https://static.hotjar.com/c/hotjar-926514.js?sv=6
Data is sent to: United States (adequate)
r/collect
doubleclick.net
Pixel
Session
First found URL: http://pianoservice.app
Cookie purpose description: marketing
Initiator: Inline script, page source line number 30-36
Source: https://stats.g.doubleclick.net/r/collect?v=1&aip=1&t=dc&_r=3&tid=UA-62569125-1&cid=712395192.1530279008&jid=1374717769&_gid=265541573.1530279008&gjid=144394133&_v=j68&z=708957321
Data is sent to: United States (adequate)
How often will you update this Cookie Statement?
We may update this Cookie Statement from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal or regulatory reasons. Please therefore re-visit this Cookie Statement regularly to stay informed about our use of cookies and related technologies.
The date of this Privacy Policy indicates when it was last updated.
How can I control cookies?
You have the right to decide whether to accept or reject cookies.
You can set or amend your web browser controls to accept or refuse cookies. If you choose to reject cookies, you may still use our Websites though your access to some functionality and areas of our Websites may be restricted. As the means by which you can refuse cookies through your web browser controls vary from browser-to-browser, you should visit your browser’s help menu for more information.
Disabling Most Interest Based Advertising: Most advertising networks offer you a way to opt out of Interest Based Advertising. If you would like to find out more information, please visit http://www.aboutads.info/choices/ or http://www.youronlinechoices.com.
Do Not Track: Some Internet browsers - like Internet Explorer, Firefox, and Safari - include the ability to transmit “Do Not Track” or “DNT” signals. Since uniform standards for “DNT” signals have not been adopted, our Websites do not currently process or respond to “DNT” signals. MailChimp takes privacy and meaningful choice seriously and will make efforts to continue to monitor developments around DNT browser technology and the implementation of a standard. To learn more about “DNT”, please visit All About Do Not Track.
Modifying or Deleting Your Personal Information
If you have a PSA account, you can access and modify your personal information in the Settings page. You can delete your personal information by canceling your subscription, or deleting your account.
To protect information from accidental or malicious destruction, we may maintain residual copies for a brief time period. But, if you delete your account, your information and content will be unrecoverable after that time. PSA may preserve and maintain copies of your information when required to do so by law.
Data Security
We use encryption to protect data transmitted to and from our site. However, no data transmission over the Internet is 100% secure, so we can’t guarantee security. You use the Service at your own risk, and you’re responsible for taking reasonable measures to secure your account.
Email from PSA
Sometimes we’ll send you emails about your account, service changes or new policies. You can’t opt out of this type of “transactional” email (unless you delete your account). But, you can opt out of non-administrative emails such as digests, newsletters, and activity notifications through your account’s Settings page.
When your interact with an email sent from PSA (such as opening an email or clicking on a particular link in an email), we may receive information about that interaction. We won’t email you to ask for your password or other account information. If you receive such an email, please send it to us so we can investigate.
Changes to this Policy
PSA may periodically update this Policy. We’ll notify you about significant changes to it. The most current version of the policy will always available on the site and we will archive former versions of the policy as well.
Data Protection Statement for European Union Users
Your Data Protection Rights Under General Data Protection Regulation (GDPR)
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. PSA aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.
If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.
In certain circumstances, you have the following data protection rights:
The right to access, update or to delete the information we have on you.
The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
The right to object. You have the right to object to our processing of your Personal Data.
The right of restriction. You have the right to request that we restrict the processing of your personal information.
The right to data portability. You have the right to be provided with a copy of your Personal Data in a structured, machine-readable and commonly used format.
The right to withdraw consent. You also have the right to withdraw your consent at any time where TermsFeed relied on your consent to process your personal information.
Please note that we may ask you to verify your identity before responding to such requests.
You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).
Description of Processing Activity
PSA collects and stores personal information about its users to customize their reading experience and enable personalized distribution of content. It shares minimal data with its service providers.
Purposes of Processing
• Provide, test, promote, and improve the services
• Gather usage statistics of services
• Provide customized reading experience
• Publish and distribute user-generated content
• Provide access to paid content
• Pay authors in Partnership Program for certain content
• Fight spam, fraud, and other abuse of services
Legal Bases
In order to provide the services, PSA collects and stores personal data about its users on the legal basis of consent given when you create an account and agree to the Privacy Policy.
PSA also pursues its legitimate interests by collecting minimal data of logged out users to provide the services, as outlined above.
Where PSA collects and stores personal data about non-users, it does so under performance of contract obligations with users who use the services to publish content on web sites or Applications hosted by PSA. In such cases, users authoring such content containing personal data of third parties are responsible for that content. PSA will consider related complaints in compliance with the General Data Protection Regulation’s rights of the data subject, as well as rights of expression and access to information.
Public Nature of Personal Data
Logged-in users may choose to interact publicly with the PSA Services in the form of clapping for a post, highlighting parts of a post, following other user accounts, sharing links on connected social media accounts, or writing original posts. Where such personal data may reveal special category protected data, it is processed on the basis that it is manifestly made public by the user. Additional information on potential consequences of such processing can be found below. If you do not agree to this public usage, do not create an account or use these features of PSA Services.
Categories of Personal Data Collected
Logged out users
• Reading history
• IP address
• Browser information
• DNT status
Logged in users:
• User ID
• Email address (non-public)
• Session activity (security)
• Linked social media accounts (optional)
• IP address
• Browser information
• Reading history (on OPA network only)
• Network interactions (recommends, follows, etc.)
Billing information, used only on invoices:
Name, country, town, zip code, street and number, tax number for company
Categories of Recipients
PSA shares minimal personal data with third-party processors in order to provide the Services. These processors offer at least the same level of data protection as that set out in this statement. This includes the following categories of recipients:
• Hosting, Storage, & Other Infrasructure
• Security
• Analytics
• Communication & Support
• Payment Processors
Search engines will index user profiles, public interactions, and any user-generated content. Users may also share links to your content on social media.
Payment Processors
PSA provides Services in conjunction with payment processors including Stripe, which users may pay for OPA memberships, invoices or receive payment based on participation in our Partner program. Those companies acting as payment processors may collect and store personal data related to your billing information and history in order to provide their services, and may collect and store personal data and business data to prevent fraud and other abuse.
When you delete your PSA account, PSA deletes your personal data as outlined in this document.
Embedded Content
PSA posts may contain third-party embeds, which may in some cases collect and store personal data. The use of personal data by embedded content providers is not covered by this statement, but by the privacy policies of those sites or services.
Cross-border Transfers
PSA is hosted in Germany. By using PSA Services, you authorize PSA to transfer, store, and use your information in Germany and any other country where we operate. Where your data is disclosed to our processors, it is subject by contract to at least the same level of data protection as that set out in this statement.
Retention
PSA retains personal data associated with your account for the lifetime of your account. If you would like to delete your personal information, you can delete your account or subscription at any time.
Rights of Data Subjects
1. If you sign up for a PSA account, you may at any time control and request an export of your personal information from the Settings page.
2. You may correct information associated with your account from the Settings page.
3. You may object at any time to the use of your personal data by contacting us at info@onlinepianoatlas.com. If your complaint relates to alleged misuse of your personal data by a third party, it may result in suspension of that post or account in keeping with relevant law, public interest, our contractual obligations, and the rights of expression and access to information of others.
If you have any questions or comments, or if you have a concern about the way in which we have handled any privacy matter, please use our contact form to send us a message. You may also contact us by postal mail or email at:
Online Piano Atlas Ltd.
1171 Budapest,
Pesti út 474.
info@onlinepianoatlas.com
Online Piano Atlas Ltd. (1171 Budapest, Hungary, Pesti str. 474., Tax number: HU27446876) operates the Online Piano Atlas mobile applications and onlinepianoatlas websites.